Responsible Lending

Responsible Lending

We Take Lending Seriously

Lendee takes lending seriously, and as a responsible loan provider we employ our own lending code of conduct and abide by it at all times. We believe it is our responsibility to act in our customer’s best interests, ensuring affordability, transparency of terms and conditions and supporting a borrower if they experience repayment difficulties.

Our Lending Code

  • We never target people experiencing financial problems
  • We never encourage our customers to enter a submission for a payday loan that we do not think is right for them
  • We never encourage people to borrow a larger payday advance than they can afford to pay back
Additional Practices

Our lending code helps to protect our customers, and we also follow a number of practices to ensure our service is a good as it can be.

  • We aim to make our lending practices as clear and easy to understand as possible
  • We abide by good business practices, both legal and ethical
  • We take all reasonable measures to protect our client’s data and personal information.
How to stay responsible with your borrowing

The first step is to determine whether a payday loan is the right option for you, and to check if there are any other ways to get the money you need. If you feel that you may not be able to handle the repayment fees for a given payday loan, we advise that you do not take out the loan If you are dealing with debt and other financial problems, you can get help from a credit counsellor,https://www.canada.ca/en/financial-consumer-agency/services/debt/debt-help.html

What is responsible lending?

Responsible lending means safety, responsibility, positive action, truth, fairness, compliance and complete disclosure. Responsible lending protects both us, our lenders and the consumer, and our lending code and core business values lie at the very heart of it.

Full Disclosure

We are fully licensed in every province of operation. We provide clear and comprehensive information about all rates, fees, and any other costs. We will not directly or indirectly mislead, manipulate or fraudulently influence our clients. Our employees will offer transparent and honest answers to any questions regarding the fees associated with our loans, or the obtaining of a loan. Specific payday loans lending agreements are disclosed fully by the lender in question, but we will also disclose all fees for complete transparency, unless laws prevent us from doing so.

Our Pledge

We pledge to take a cautious and conscientious approach to every decision regarding lending practices. This Code of Conduct will be at the forefront of our business decisions.

We believe that everyone deserves access to ethical and prompt financial services and we will work diligently towards that end.

If you have any questions or comments regarding our Code of Conduct, please feel free to email us at customerservice@lendee.ca. We will be more than happy to hear from you.